Product Catalog

105 products.
10 categories.
One network.

Every component of your telecom stack — from wholesale termination to AI voice agents — provisioned and managed through a single platform.

Category 1

Core Voice Services

18

SIP trunking (metered & unmetered), wholesale termination/origination, local DIDs, toll-free, international numbers, vanity numbers, and elastic channel scaling.

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Category 2

Number Management

12

LNP, toll-free porting, number inventory & block management, conditioned DIDs, CNAM provisioning, CNAM dip, and advanced DID routing profiles.

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Category 3

Messaging Services

7

A2P 10DLC SMS/MMS, short codes, toll-free SMS, wholesale SMS aggregation, P2P SMS, and full campaign registry management.

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Category 4

Platform & Infrastructure

10

Hosted SBC, elastic SIP, geo-redundant SIP across 5 US PoPs, BYOC connectors for Genesys/Cisco/Five9/Zoom/Teams/RingCentral, private SIP peering, white-label reseller program.

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Category 5

Compliance & Identity

8

STIR/SHAKEN attestation, E911, robocall mitigation registry, CNAM brand registration, TCPA scrubbing & DNC management.

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Category 6

AI & Emerging Services

6

AI Voice Gateway (SIP↔LLM bridge), OpenAI Realtime/ElevenLabs/NVIDIA support, real-time transcription trunk, call analytics API with sentiment scoring, AI post-call summaries to CRM.

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Category 7

Management & Reporting

9

Self-service portal, CDR access & export, real-time traffic dashboard, webhook event notifications, RESTful provisioning API with SDKs, real-time wallboard.

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Category 8

Spam & Caller ID Reputation

7

TransUnion TruContact branded call display, call reputation monitoring, number remediation, CNAM optimization, spam score dashboard, automated number rotation triggers.

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Category 9

Support & SLA Tiers

3

Standard (99.9%), Professional (99.99%), and Enterprise (99.999%) SLA tiers — each with defined response times, support channels, and account management.

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Category 10 — Flagship

Contact Center & Dialer Platform

The most comprehensive contact center stack in Nexcadia's catalog — 53 products across 7 functional areas. Built for operators who run serious volume.

53

Products included

Dialer Modes

  • ✓ Predictive dialer
  • ✓ Progressive dialer
  • ✓ Power dialer
  • ✓ Preview dialer
  • ✓ Manual / ACD / Blended

IVR & Call Routing

  • ✓ Visual IVR builder
  • ✓ AI-powered IVR
  • ✓ Skills / time / geo routing
  • ✓ Priority / overflow routing
  • ✓ Queue callback

Agent Interface

  • ✓ Web-based agent desktop
  • ✓ Barge / monitor / whisper
  • ✓ CRM screen pop
  • ✓ Voicemail drop
  • ✓ Dynamic scripts

Campaign Management

  • ✓ Campaign builder
  • ✓ Lead list management
  • ✓ DNC management
  • ✓ AMD + local presence
  • ✓ CID rotation

Compliance & QA

  • ✓ Call recording
  • ✓ HIPAA/PCI-compliant recording
  • ✓ QA module
  • ✓ Speech analytics
  • ✓ TCPA compliance suite

Integrations

  • ✓ Salesforce connector
  • ✓ HubSpot connector
  • ✓ Zapier / Make
  • ✓ Webhook / API access
  • ✓ AI summary to CRM
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Need a custom product configuration?

Talk to our team. Most enterprise deployments include custom bundles, dedicated infrastructure, and white-glove onboarding.