The dialer stack built for serious volume.
Predictive dialer, local presence, CID rotation, TCPA compliance, AI-powered agent tools, and full campaign management — all on carrier-grade SIP infrastructure.
Dialer infrastructure that keeps agents busy.
High-volume outbound and inbound operations demand reliable, compliant, feature-rich tooling. Nexcadia delivers every dialer mode, every compliance tool, and the best caller ID reputation management in the industry.
All Dialer Modes
Predictive, progressive, power, preview, manual, ACD, and blended modes. Switch between modes per campaign without a restart. AMD built in for all outbound modes.
Local Presence & CID Rotation
Automated number rotation with local area code matching, spam score monitoring, and instant swap-out when a number crosses reputation thresholds.
TCPA Compliance Suite
Time-zone-aware dialing, DNC scrubbing, abandonment rate controls, consent management, and compliant call recording with HIPAA/PCI storage options.
Supervisor Toolset
Barge, monitor, and whisper in any live call. Real-time wallboard with agent and campaign KPIs. QA module with speech analytics and agent scoring.
Everything you need, in one platform.
Dialers
- Predictive Dialer
- Progressive Dialer
- Power Dialer
- Preview Dialer
Numbers
- Local DIDs
- Local Presence Dialing
- CID Rotation
- TruContact Branded CID
Compliance
- TCPA Compliance Suite
- DNC Management
- Call Recording (HIPAA/PCI)
- STIR/SHAKEN